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Qualities of Great Content Marketers

A big thanks to Shana Pilewski social media manager at OpenTopic for quoting me in her round-up article “Marketers: What Makes an Effective Content Marketer?” Shana’s article features quotes from 20 thoughts leaders in content marketing. This was my quote: [message type=”simple”]I’d say without a doubt the most important quality in a content marketer is the ability to listen.…
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Call Center Efficiencies

A big thanks to Tim Ehrens, site editor for TechTarget for quoting me in his great new article on call center efficiencies. He’s quite a CRM expert and if you’re not following him, you should. He shares great articles, tips and tutorials on CRM-related topics all the time. Read the full story here: Can online…
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What Are the Pitfalls of Growth?

Please head over to Kabbage.com where they’ve posted a pretty lengthy interview with me regarding the pitfalls of growth. Once again, hat’s off to Ben Gran for his talent at getting to the really interesting core of growth issues facing many companies today. Things like: How much equity should you give up in funding rounds?…
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How Do You Hire For Growth?

Big thanks to Ben Gran–not just for featuring my brother-from-another-mother Dan Langhofer and I in his article on hiring for growth, but for writing such a great article filled with useful tips from entrepreneurs. Here’s a taste (but you should read the whole article): [message type=”simple”]Dan Langhofer, CEO of PaperWise, says that his company encourages…
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Best-In-Class Content Marketing from Aberdeen

I just received a great infographic from Tamara Graves, Director of Marketing at the Aberdeen Group. It summarizes recent research on best-in-class marketing organizations from Trip Kucera, Aberdeen’s Marketing Effectiveness & Strategy Research Director. Get your own copy here, but here are some highlight for you to tweet to your marketing friends. Best-in-class companies are: 2X…
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When Readership Drops

Check out Lisa Furgison’s new post over at Ebyline.com titled, “Don’t Panic: What To Do When Readership Drops.” She interviewed me and Joe Auer on content metrics and tactics. Whether you’re just starting a blog or have a widely read website, there may come a time when your readership drops. If new leads and loyal…
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Message Sweeping Boosts Response 145%, ROI 166%

Would you like to almost double your ROI on your next mail campaign without having to make a single call?

Messaging sweeping is a successful tactic for increasing response rates as our message sweeping team recently reported for a leading manufacturer. This manufacturer sends quarterly product mailers with an average 3.1% response rate. After working on ways to boost that response rate, the company decided to run split-run test using message sweeping for part of their mail drop tested against the control group with no message sweeping added. The group with message sweeping saw a response rate increase of 145%.

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Email Drives More Sales

Matt Wilson over at PRDaily.com (also Ragan.com) quoted me in an article about email vs. social media. Thanks Matt.

Matthew Turner of consultancy Boston Turner Group says email wins the sales race, at least for now, because communicators can target emails more effectively. A tweet about a sale or an offer on a certain type of shirt appeals only to the fraction of the audience looking for that shirt.

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